Hi, I’m Tim; I started BuyVCC in 2011. Back then, I was making most of my income on eBay when one day, I suddenly got suspended. It was incredibly stressful – I went from making a couple hundred dollars a day to practically nothing overnight.
In the weeks to follow, I spent countless nights awake, trying different methods to get back on eBay and PayPal. When I finally figured it out, I started BuyVCC to make sure that nobody else had to experience this frustration.
With BuyVCC, I wanted to build a business that was genuinely invested in its customers’ success. If our customers needed help months or even years down the road, I wanted us to be there for them. In order to do this, we needed to put together a comprehensive solution – from creating the account, to providing support after delivery.
With this goal in mind, I began building a team to make sure we had the best service out there.
For customer service, Nico, Jean and July run our live chat, text, skype, and email; if you have any questions, just ask them!
We hand-build all our accounts in-house. Quadz, Vincent, Vander, and Jan work on production and have more than 4 years of experience each.
If your account ever has any issues, we can call in for you. Since 2013, our callers, led by Kalpesh, have restored more than 4500 customer accounts.
Last but not least, Aira and Jon manage our team to make sure things run smoothly.
Since our start, we have helped more than 2000 people get back on eBay and PayPal again, with customers spanning the globe. We’re focused on building meaningful, long-term relationships as the best way for our business to succeed is to make sure that yours does too.
We can’t wait to start working with you.